Privacy Statement

tianjay.com respects the Guidelines suggested by the Australian Direct Marketing Association, in it’s Code of Practice for Consumer Protection in ecommerce.

We also abide by the World Wide Web Consortium (W3C) Platform for Privacy Preferences Project (P3P). This policy is emerging as an industry standard providing a simple, automated way for users to gain more control over the use of personal information on web sites they visit.

In line with those guidelines, tianjay.com would like you to be aware of the information we collect to provide your service. We do not provide third parties with access to your personal data, with the obvious exception of third party business partners such as the Domain Name Registries.

Information collected by tianjay.com

Your contact information, including:1. named individuals 2. telephone, 3. fax numbers and 4. email addresses

5. Information about what services you have ordered from tianjay.com: 6. Information about what services you have enquired 7. Your interest in receiving tianjay.com email newsletters 8. Correspondence between you and tianjay.com

9. A customer relationship management system in which details of conversations might be written by employees

10. Encrypted credit card details 11. Your accesses to our websites

What tianjay.com does with your information

We do not your personal information available to third parties, with the obvious exception of third party business partners such as the domain name registries.

We do provide aggregate data to third parties

We will contact relevant people to communicate billing and technical issues

We store website data and email queued on our servers, only for use as back-up data should it be required

We may customise our email newsletters and communications to reflect your interest in a particular service

We access historic correspondence and details about earlier conversions in response to customer service issues and, to conform to the edicts of the law or comply with legal process served on tianjay.com

Email communications

As a customer of tianjay.com you will receive occasional email communications from tianjay.com that relate to the services we provide to you, and you will have the option to opt-out of all non-essential email and postal mail.

If you have any questions about our privacy policy, please feel free to contact us.